Reset Password

Click the link at the Login screen that says "Forgot Your Password?"
Enter your e-mail address and click "Request New Password"
Go to your e-mail's inbox and find the message from Ford's Gourmet Foods
Click the link in the e-mail
The link will take you to the sign in page, with the following message: "Your password has been changed. An email will be sent to youraddress@yourmail.com which will contain your new password."
Return to your e-mail's inbox and click the new message from Ford's Gourmet Foods.
Copy the string of characters in the message. That is the new password that the system has given you.
Go to the Sign In page and paste (or enter) the string of characters for password. This should allow you to log in.
Under 'My Account', look for 'My Account Details" and click on it. This screen allows you to put in your desired password.

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